Course Description
Broaden your managerial effectiveness to ensure your success in today’s hyper-speed, technology-driven and diverse workplace.
_x000d_ _x000d_Impact, engagement and results depend on a situationally balanced combination of technical, function-related, operational and interpersonal proficiencies. Interpersonal skills are pivotal to building credibility, trust, accountability and commitment in your team. This 2-day, interactive, hands-on, action planning and skill-building experience will equip you with an expanded perspective and a set of competencies to distinguish you from others who subscribe to a more traditional managerial mindset.
_x000d_ How You Will Benefit- _x000d_
- Expand your managerial mindset _x000d_
- Examine the impact of your values and approaches to management _x000d_
- Establish, communicate and gain commitment for performance expectations _x000d_
- Enlist others through trust and empathy _x000d_
- Energize others through providing feedback, building teams and handling conflict _x000d_
- Enable others through motivation and valuing differences _x000d_
- Empower others through delegating tasks and conducting meetings _x000d_
Online Accreditation
1.2 CEU, 14 CPE
What you will learn
- _x000d_
- Linking management challenges to interpersonal skills _x000d_
- Increasing your self-awareness and clarifying values _x000d_
- Adapting style preferences to the situation _x000d_
- Checking for understanding _x000d_
- Delivering clear messages and instructions _x000d_
- Directing and communicating performance expectations _x000d_
- Using active listening to enhance your effectiveness _x000d_
- Giving effective corrective feedback and engaging difficult people _x000d_
- Motivating others to get great results _x000d_
- Achieving productive and satisfying work relationships with peers, your manager, and others _x000d_
- Practicing using feedback as an important communication tool _x000d_
- Utilizing and leveraging the talents and experience of a multigenerational team _x000d_
- Practicing strategies to promote inclusiveness _x000d_
- Applying key interpersonal skills to facilitate delegation and meetings _x000d_
- Drafting a management credo _x000d_
- Planning for continued interpersonal skill development _x000d_
- Providing the right support for teams _x000d_
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Request On-Site TrainingUpcoming Dates
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Location: IL, Chicago
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Date & Time: Aug 05, 2025 09:00 AM ET
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Location: , Virtual Live
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Date & Time: Sep 08, 2025 10:00 AM ET
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Location: , Virtual Live
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Date & Time: Dec 15, 2025 09:00 AM ET
Course Dates
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Cancelation Policy
If you cannot attend an event, you may send someone else in your place. If that isn’t an option for you, cancellations received up to five working days before the event are refundable, minus a registration service charge ($10 for one-day events; $25 for multiple-day events). After that, cancellations are subject to the entire seminar fee, which you may apply toward a future seminar. Please note that if you don’t cancel and don’t attend, you are still responsible for payment.
