Course Description

Managing Your Call Center More Efficiently

This Business Impact explores the benefits of employing a knowledgebase to provide call-center employees with a searchable repository of information and practical experience.

  • Topic t2 Objective o3 - Objective Text

This MicroLearning Video is included in the following Video Collections:

Course ID Video Collection Title Content List Price Collection Price  
252586 Inbound Call Center Management 7 Videos $239.00 $239.00

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