Course Description

Difficult People at Work

Discover how to identify and manage the 24 most challenging personality types.

Working with underhanded, self-centered and troublesome people can be infuriating. Difficult People at Work gives you proven, practical strategies you can use immediately to restore the balance of power, improve your own working environment and put problem people in their place.

Table of Contents:

  • Introduction

  • Power Players

    • Tyrants

    • Bullies

    • Credit Grabbers

    • Malignants

    • Empire-Building Bureaucrats

    • Petty Bureaucrats

    • Power Posturers

    • Sexual Harassers


  • Indirect Aggressors

    • Button Pushers

    • Putdown Artists

    • Saboteurs

    • Undercover Operators


  • Underachievers

    • Coasters

    • Lifers

    • Peddlers

    • Space Cadets

    • Success-Phobes

    • Substance Abusers

    • Wise Guys


  • Other Difficult Personalities

    • Mercurials

    • Zip-Lips

    • Perfectionists

    • Control Freaks

    • Bulldozers


Who’s the Difficult Person?

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Course: Difficult People at Work

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